WINNERS GALLERY

DB Insurance has earned high praise from NCI for its commitment to continuous customer-centric management and innovative service delivery.

DB Insurance’s core value is built on the promise it keeps to its customers, and the world is connected by the promise “I’m glad we made a promise.” As a company that keeps its promises to customers, including the promise of a safe and healthy life, and the promise of family love, we continue to uphold our brand communication activities with consistency.

The company is making a concerted effort to adopt a consumer-centric approach, including digital-based customized insurance services, innovative customer support powered by AI and big data, and enhanced ESG management. This ongoing innovation and trust-building have been key drivers of increased customer satisfaction.

“We’re thrilled to have won the Grand Prize in the non-life insurance category at the Korea National Brand Awards for the sixth year in a row,” said a DB Insurance spokesperson. “This achievement is a testament to our commitment to putting customers first, built on the trust we’ve established with them. Going forward, we’ll continue to deliver innovative solutions and services that meet our customers’ needs, solidifying our position as Korea’s leading non-life insurance company.”